• Slide 1

Identifying Your Devices - MAC Address

Locate your devices physical address to assist with connecting to the network.


Devices shown on your account Portal are listed by MAC Address.

What is a MAC address?

Devices on computer networks identify themselves with a unique MAC address - Also known as the Physical Address or Ethernet / Wi-Fi Address.

What does a MAC address look like?

A MAC address is a string of 12 hexadecimal characters (0-9 and A-F). The characters are often grouped into pairs,separated by colons ( : ) or hyphens ( - ) for easier reading. For example: 1A2B3C4D5E6F or 1A:2B:3C:4D:5E:6F or 1A-2B-3C-4D-5E-6F are all ways in which a MAC Address may be shown.

How do I find my MAC address?

Follow the guides on our support page to locate the MAC Address of your device.